PAYMENT
ONLINE OPTIONS
Credit/Debit card
Prefer a different payment method? We’ll try to facilitate it! Get in touch and we’ll see what we can do.
IN-STORE PAYMENTS
If you’re local to Portland and you’re wondering what payment options we provide to in-store customers, we can offer you the following:
- We take all major credit and debit cards
- Apple pay
- Cash
- Place an order online using credit/debit card and choose ‘local pick-up’.
SHIPPING
All orders are dispatched in discreet packaging. Weekday orders are dispatched within 24 hours and you will receive a tracking number to the email address you provide. When you pay using Waave credit and debit card processing, payments are processed immediately so packages are dispatched same day or the next working day.
Free shipping on all orders. We ship via USPS, free shipping is Ground Advantage or Priority. If you’re in a time crunch just email us or put in an order note! We’ll see what we can do.
* Our payment processor handles shipping restrictions, so if you’re in a state or jurisdiction that has restrictions on the sale of kratom you may be unable to place an order, or may have to pass additional verfication. For example, some states such as Florida require a digital ID check through the secure Waave payment processing portal to verify you’re over 21 years old.
REFUND POLICY
We evaluate requests to return and refund products on a case by case basis. If you are not satisfied with your purchase, or have an issue with your order, please get in touch!
To get your request addressed swiftly, include your order number, and the batch/lot code featured on your package if available.